WALKER BOOKS PRIVACY POLICY

Walker Books Limited ("Walker Books", "we", "our", or "us") is committed to protecting and respecting your privacy.

 

1. OUR APPROACH TO PRIVACY

This privacy policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information") and information regarding our use of cookies and similar technologies as a result of you using our website at www.walker.co.uk or any other website operated by Walker Books and falling under the Walker Books umbrella (the "Sites").

2. ABOUT US

Walker Books Limited (company no. 1378601) is the data controller of the personal information we hold about you.

Our registered and postal address is 87 Vauxhall Walk, London SE11 5HJ and our telephone number is 020 7793 0909.

Our ICO Registration Number is Z4878701 and our VAT Number is GB235379449.

If you have any questions about this policy or our approach to privacy you can email us at privacy@walker.co.uk.

3. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT

The table at Annex 1 sets out the categories of personal information we collect about you, the source and how we use that information. The table also lists the legal basis which we rely on to process the personal information.

More generally, we:

1. collect personal information that you voluntarily submit to us such as your contact details when you use our Sites or interact with us by email, including when you apply to work for us, at online and physical events or in the course of our business activities.
2. may also collect personal information from third parties, such as social networks, recruitment agents, your business associates and our partners where we carry out joint business activities.
3. also automatically collect personal information indirectly about how you access and use the Sites and our newsletters and information about the device you use to access the Sites and our newsletters (such as the pages you visit and if you open our newsletters).
4. We may collect ‘special category’ data (that is, information relating to physical or mental health – including disabilities, racial or ethnic origin, political opinions, religious beliefs, sexual orientation and gender pronouns) only if this information is voluntarily submitted.

We use this information to correspond with you, perform our agreements (including with you), carry out marketing activities and day-to-day business activities and operations.

We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.

We will indicate to you where the provision of certain personal information is required in order for us to provide you certain features of the Sites. If you choose not to provide such personal information, we may not be able to provide access to certain aspects of the Sites to you or respond to your other requests.

4. ANONYMOUS DATA

We may anonymise and aggregate any of the personal information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving our Sites and developing new products and features. We may also share such anonymised information with others.

5. DATA RETENTION

We will store the personal information we collect about you for no longer than necessary for the purposes set out in Annex 1 in accordance with our legal obligations and legitimate business interests.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

6. RECIPIENTS OF PERSONAL INFORMATION

We may also share your personal information with the following (as required in accordance with the uses set out in Annex 1):

1. Service providers: we may share your personal information with third party vendors and other service providers that perform services for us or on our behalf, which may include providing email, advertising or chat services, fraud prevention, recruitment, logistics and delivery services, web hosting or analytic services. In particular, please be aware that if you sign up to our email newsletters your personal information will be shared with Mailchimp, whose services we use to send such communications on our behalf. Please see Mailchimp’s Privacy Policy here.
2. Professional advisors: we may share your personal information with our lawyers, accountants, insurers and other professional advisors to the extent we need to (for example, to defend ourselves against legal claims or obtain advice).
3. Business partners: we may share your personal information with customers, agents, media and promotional partners, distributors and licensees in the normal course of our business.
4. Purchasers and third parties in connection with a business transaction: your personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.
5. Law enforcement, regulators, governmental authorities and other parties for legal reasons: we may share your personal information with third parties as required by law or if we reasonably believe that such action is necessary to (i) comply with financial or tax reporting obligations; (ii) comply with the law and the reasonable requests of law enforcement; (iii) detect and investigate illegal activities and breaches of agreements; and/or (iv) exercise or protect the rights, property, or personal safety of Walker Books, its users or others.
6. Other members of the Walker Books Group: we may share your personal information with our affiliates (for example, where they provide services on our behalf) or where such sharing is otherwise necessary in accordance with the uses set out in Annex 1.

7. MARKETING AND ADVERTISING

From time to time we may contact you with information about Walker Books and our publications including sending you marketing messages and asking for your feedback. We may also occasionally send our business partners copies of new releases for marketing and promotional purposes.

Most marketing messages (including newsletters) we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.

We will only send you marketing messages if you have given us your consent to do so, unless consent is not required under applicable law (e.g., in certain circumstances where we have a pre-existing relationship your consent is not required). You can withdraw your consent or opt out of receiving further communications at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.

8. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage.

International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where Walker Books group members and our third party service providers have operations. If you are located in the UK or European Union ("EU"), your personal information may be processed outside of the UK and EU including in the United States; these international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy policy.

9. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION

In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:

1. Right of access. You have the right to obtain access to your personal information.
2. Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.
3. Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
4. Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
5. Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
6. Right to withdraw consent.  If you have provided consent to any processing of your personal information, you have a right to withdraw that consent.

You also have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal information, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy.

You also have the right to lodge a complaint to your national data protection authority. If you are in the UK, information on how to contact the Information Commissioner is available at www.ico.org.uk. If you are located in the EU, further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.