Walker Books Privacy Notice


Walker Books Limited ("Walker Books", "we", "our", or "us") is committed to protecting and respecting your privacy.
 
1.     OUR APPROACH TO PRIVACY
This privacy notice sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information") and information regarding our use of cookies and similar technologies as a result of you using our website at www.walker.co.uk or any other website operated by Walker Books and falling under the Walker Books umbrella (the "Sites").
2.     ABOUT US
Walker Books Limited (company no. 1378601) is the data controller of the personal information we hold about you.
Our registered and postal address is 87 Vauxhall Walk, London SE11 5HJ and our telephone number is 020 7793 0909.
Our ICO Registration Number is Z4878701 and our VAT Number is GB235379449.
If you have any questions about this notice or our approach to privacy you can email us at privacy@walker.co.uk.
3.     PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
The table at Annex 1 sets out the categories of personal information we collect about you, the source and how we use that information. The table also lists the legal basis which we rely on to process the personal information.
More generally, we:
a.     collect personal information that you voluntarily submit to us such as your contact details when you use our Sites or interact with us by email, including when you apply to  work for us, at online and physical events or in the course of our business activities.  
 
b.     may also collect personal information from third parties, such as social networks, recruitment agents, your business associates and our partners where we carry out joint business activities.
 
c.      also automatically collect personal information indirectly about how you access and use the Sites and our newsletters and information about the device you use to access the Sites and our newsletters (such as the pages you visit and if you open our newsletters).
 
We use this information to correspond with you, perform our agreements (including with you), carry out marketing activities and day-to-day business activities and operations.
We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.
We will indicate to you where the provision of certain personal information is required in order for us to provide you certain features of the Sites. If you choose not to provide such personal information, we may not be able to provide access to certain aspects of the Sites to you or respond to your other requests.
4.     ANONYMOUS DATA
We may anonymise and aggregate any of the personal information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving our Sites and developing new products and features. We may also share such anonymised information with others.
5.     DATA RETENTION
We will store the personal information we collect about you for no longer than necessary for the purposes set out in Annex 1 in accordance with our legal obligations and legitimate business interests.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
6.     RECIPIENTS OF PERSONAL INFORMATION
We may also share your personal information with the following (as required in accordance with the uses set out in Annexes 1 and 2):
(b)   Business partners: we may share your personal information with customers, agents, media and promotional partners, distributors and licensees in the normal course of our business.
(c)    Purchasers and third parties in connection with a business transaction: your personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.
(d)   Law enforcement, regulators, governmental authorities and other parties for legal reasons: we may share your personal information with third parties as required by law or if we reasonably believe that such action is necessary to (i) comply with financial or tax reporting obligations; (ii) comply with the law and the reasonable requests of law enforcement; (iii) detect and investigate illegal activities and breaches of agreements; and/or (iv) exercise or protect the rights, property, or personal safety of Walker Books, its users or others.
(e)   Other members of the Walker Books group: we may share your personal information with our affiliates (for example, where they provide services on our behalf) or where such sharing is otherwise necessary in accordance with the uses set out in Annex 1.
 
7.     MARKETING AND ADVERTISING
From time to time we may contact you with information about Walker Books and our publications including sending you marketing messages and asking for your feedback.
Most marketing messages (including newsletters) we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.
We will only send you marketing messages if you have given us your consent to do so, unless consent is not required under applicable law (e.g. in certain circumstances where we have a pre-existing relationship your consent is not required). You can withdraw your consent or opt out of receiving further communications at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.
8.     STORING AND TRANSFERRING YOUR PERSONAL INFORMATION
Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage.
International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where Walker Books group members and our third party service providers have operations. If you are located in the UK or European Union ("EU"), your personal information may be processed outside of the UK and EU including in the United States; these international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy notice.
9.     YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION
In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
(a)   Right of access. You have the right to obtain access to your personal information.
(b)   Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.
(c)    Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
(d)   Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
(e)   Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
(f)    Right to withdraw consent.  If you have provided consent to any processing of your personal information, you have a right to withdraw that consent.
You also have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal information, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.
Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.
If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy notice.
You also have the right to lodge a complaint to your national data protection authority.  If you are in the UK, information on how to contact the Information Commissioner is available at www.ico.org.uk.   If you are located in the EU, further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Our Sites uses cookies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and also allows us to improve our Sites.  The specific cookies we use are set out in Annex 2.
Cookies are pieces of code that allow for personalisation of our website experience by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes.
We use the following types of cookies:
(a)   Strictly necessary cookies. These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.
(b)   Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around any of our Sites when they are using it. This helps us to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily. We may use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Sites and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
(c)    Functionality cookies. These are used to recognise you when you return to our Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
(d)   Advertising/targeting cookies. These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it or other sites more relevant to your interests or serve you our advertisements when you visit third party sites. We may also share this information with third parties who provide a service to us for this purpose.
(e)   Third party cookies. Please be aware that advertisers and other third parties may use their own cookies tags when you click on an advertisement or link on our Sites. These third parties are responsible for setting out their own cookie and privacy policies.
The cookies we use are designed to help you get the most from the Sites but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our website. These settings will typically be found in the "options" or "preferences" menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the "Help" option in your browser for more details.
(a) Cookie settings in Internet Explorer
(b) Cookie settings in Firefox
(c) Cookie settings in Chrome
(d) Cookie settings in Safari web and iOS.
If you would like to find out more about cookies and other similar technologies, please visit www.allaboutcookies.org or the Network Advertising Initiative's online sources at www.networkadvertising.org.
11. LINKS TO THIRD PARTY SITES
Our Sites may, from time to time, contain links to and from third party websites, including those of other users, our partner networks, advertisers, partner merchants, news publications and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
12. OUR POLICY TOWARDS CHILDREN
You should ensure that, if your child is under 13, they do not provide any information about themselves.  You (as the parent, legal guardian or another appropriate adult) should provide your information, if you want to receive newsletters or enter our prize draws.
If you become aware that your child has provided us with personal information, then please contact us using the details below so that we can take steps to delete such information.
13. CHANGES TO THIS NOTICE
We may update this privacy notice from time to time and so you should review this page periodically. When we change this privacy notice in a material way, we will update the "last modified" date at the end of this privacy notice. Changes to this privacy notice are effective when they are posted on this page.
14. NOTICE TO YOU
If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Sites. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this privacy notice.
15. CONTACTING US
Please contact privacy@walker.co.uk if you have any questions, comments and requests regarding this Privacy Notice.
This privacy notice was last modified on the 30 October 2020.


ANNEX 1 – PERSONAL INFORMATION WE COLLECT
Category of data subject: Authors, illustrators and agents
 
Category of personal information
Source
How we use it
Legal basis for processing
Categories of recipient(s)
Names, addresses, phone numbers
Provided directly or via agent
To provide travel booking and logistical services to authors and illustrators
Legitimate interests of Walker Books and the author (to promote the relevant author and/or publication)
 
Service providers and advisors
 
 
 
 
 
 
Names, addresses, DOB, passport scans, phone numbers, photos, personal preferences
Provided directly or via agent
To supply data to business partners for travel and promotional purposes
Legitimate interests of Walker Books and the author (to promote the relevant author and/or publication)
 
Business partners
Names, addresses and DOB
Provided directly
Authors may provide these details on their books to be shared with customers
Legitimate interests of Walker Books and the author (to promote the relevant author and/or publication)
 
 
Names, addresses, phone numbers, email addresses, photos, personal preferences, bank details, VAT numbers, tax details, payment details, author/illustrator contracts, royalty statements
 
Provided directly or provided by agent or other rights holding entity
Enterprise Resource Planning and Storage purposes
Performance of a contract
Other members of the Walker Books group
Names, phone numbers, email addresses, physical addresses
 
Provided directly
To communicate with authors and illustrators e.g. in relation to pitches, payment, editorial discussions, promotions and campaigns and to send supplies to authors and illustrators
 
Legitimate interests (to pursue relevant opportunities with authors / illustrators)
 
Service providers and advisors
Biographical information, details of awards won, books written/illustrated, place of birth, photo
 
Provided directly or via agent
The information is uploaded to the Walker Books’ website, and re-written for book jackets, adverts, advance Information sheets
 
Legitimate interests of Walker Books and the author (to promote the relevant author and/or publication)
 
Business partners
Names, phone numbers, email addresses and physical addresses, bank details, VAT numbers, payment information 
 
Provided directly or via agent
For the purposes of negotiating and entering into contracts with authors and illustrators and onward licensing
Performance of a contract
 
Service providers and advisors.
Business partners
Names, addresses, bank details, payment information, tax details
 
Provided directly or via agent
For the payment of royalties and to maintain records of this information for review
Performance of a contract
 
Law enforcement, regulators, governmental authorities and other parties for legal reasons
 
Names, contact information, Social media details (e.g. Twitter handles), website information
 
Provided directly or via agent
For promotional purposes e.g. social media campaigns
 
Legitimate interests of Walker Books and the author (to promote the relevant author and/or publication)
 
 
 
Category of data subject: Suppliers (such as printers, freelance designers and editors and media contacts etc.)
 
Category of personal information
Source
How we use it
Legal basis for processing
Categories of recipient(s)
Names, phone numbers, email addresses, physical addresses
 
Provided directly or through third parties (e.g. other members of trade)
Communication (e.g. in relation to events, engagements, new releases etc.)
Legitimate interests (to communicate with and raise awareness of Walker Books with our business partners)
Business partners
 
 
 
 
 
 
Names, bank account details, VAT details, physical addresses [NB. Normally these will be corporate details, but may be personal in respect of freelance designers and editors.]
 
Provided directly
For the payment of fees
Performance of a contract
 
Names, phone numbers, email addresses, bank account details
 
Provided directly
For the purpose of contract negotiation.
Performance of a contract
Service providers and advisors
 


 
 
Category of data subject: Children
 
Category of personal information
Source
How we use it
Legal basis for processing
Categories of recipient(s)
Name, physical address, email address, school address, age
 
Provided directly or indirectly through third parties (e.g. commercial & marketing partners)
·       Participation in prize promotion (incl. sending out prizes)
·       Communication in relation to prize
 
Legitimate interests (to raise awareness of Walker Books)
Business partners
Name, email address, physical address
 
Provided directly or indirectly through third parties
 
Communication (e.g. sending newsletters)
Consent (provided by relevant parent or guardian)
Service providers and advisors
 


 
 
Category of data subject: End consumers, members of the public
 
Category of personal information
Source
How we use it
Legal basis for processing
Categories of recipient(s)
Names, phone numbers, email addresses, physical addresses
 
Provided directly
To respond to customer service emails/messages e.g. rectifying complaints
Legitimate interests (to respond to customers' queries and resolve complaints)
Service providers and advisors
Names, phone numbers, email addresses, physical addresses
 
Provided directly or indirectly through third parties (e.g. commercial & marketing partners)
 
For participation in prize promotion, including sending out prizes and to communicate in relation to prizes
Legitimate interests (to raise awareness of Walker Books)
Business partners
Names, email addresses, interests
 
Provided directly or indirectly through third parties (e.g. commercial & marketing partners)
For communication e.g. sending newsletters
Consent
Service providers and advisors
Names, social media information
 
Collected by Walker Books from social media users
 
Promotion of Walker Books through social media.
Legitimate interests (to raise awareness of Walker Books)
Service providers and advisors
Technical and usage data
 
Collected by Walker Books from website users
For the purposes of website analytics and improvement
Consent
Service providers and advisors
Audio-visual recordings
 
Collected by Walker Books during specific events
For the purposes of book launches and promotional events.
Consent
Service providers and advisors


 
 
Category of data subject: Trade customers, publishers, licensees and librarians
 
 
Category of personal information
Source
How we use it
Legal basis for processing
Categories of recipient(s)
Names, phone numbers, email addresses, employment information
 
Provided directly or indirectly through third parties (e.g. other members of trade)
For communication purposes e.g. in relation to events, opportunities, catalogues and newsletters etc.
Legitimate interests (to communicate with and raise awareness of Walker Books with our business partners)
Business partners
Names, phone numbers, email addresses, employment information
 
Provided directly or indirectly through third parties (e.g. other members of trade)
 
For sales and contract negotiation
Legitimate interests (to make sales and enter into contracts with business partners)
Service providers and advisors
Names, phone numbers, email addresses, employment information
Provided directly or indirectly through third parties (e.g. other members of trade)
For referrals. We may share this data
Legitimate interests of Walker Books and Walker Books’ business partners (to be contacted in respect of potential business opportunities)
 
Business partners and other members of the Walker Books group
 


 
Category of data subject: Job applicants
 
Category of personal information
Source
How we use it
Legal basis for processing
Categories of recipient(s)
Recruitment information (CVs, references and recruitment assessments including opinions and comments of interviewers and the recruitment team)
 
Provided directly or provided indirectly by third parties providing the relevant services (e.g. recruitment agencies)
·       Assess and maintain a record of suitability or eligibility for a role
 
Legitimate interests (to ensure recruitment of appropriate personnel)
Service providers and advisors and other members of the Walker Books group
Equal opportunities information (e.g. information relating to ethnicity, religion and sexual orientation)
Provided directly
·       Equal opportunity and diversity monitoring where permitted or required by law
Processing is necessary in the public interest. If such processing involves special category data, such processing is necessary for reasons of substantial public interest and the relevant condition under the Data Protection Act 2018 is monitoring equality of treatment
 
 
 


 
ANNEX 2 – COOKIES
 
Cookie name
Type (session or persistent)
Source (first or third party)
Purpose
 
Website: www.walker.co.uk  
 
_utma
_utmb
_utmc
_utmt
_utmz
_urlTitleCookie0
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_YSC
_GPS
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
 
_ASP.NET_SesstionID
_wpcc
Persistent
First
Our website is written with Microsoft.Net based technologies and these cookies are used to maintain an anonymised user session by the server.
_wppc cookie is used by the cookie consent banner.
_ga
_gat
_gid
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_PHPSESSID
Persistent
First
This cookie is used to establish a user session and to pass state data back to the server.
_cookieconsent_status
Session
First
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
_ga
_gat_gtag_UA_3511028_23
_gid
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_YSC
_GPS
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
 
_cookieconsent_status
Session
First
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
 
_ga
_gat_gtag_UA_3511028_23
_gid
_IDE
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_YSC
_GPS
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
 
_cookieconsent_status
Session
First
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
 
_ga
_gid
 
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_cookieconsent_status
Session
First
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
 
_ga
_gid
-gat
 
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_IDE
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_GPS
_YSC
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
_cbc_country_code
_cbc_country_name
Persistent
First
Used to identify visitor locale to select display correct website information.
_utma
_utmb
_utmc
_utmz
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_cookieconsent_status
Session
First
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
 
_IDE
_NID
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_GPS
_YSC
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
_displaycookienotice
Session
Third party
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
_ga
_gid
 
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_cookieconsent_status
Session
First
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
 
_IDE
_NID
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_GPS
_YSC
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
_displaycookienotice
Session
Third party
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.
_IDE
Persistent
Third party
We use Google Analytics to analyse and improve the Site based on user behaviour. The information is all anonymous and includes the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited.
 
_GPS
_YSC
Persistent
Third party
This cookie is set by YouTube to track views of embedded videos. ... YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
_displaycookienotice
Session
Third party
This cookie is used to remember if you have consented to the use of cookies on this website. When you consent, a cookie is set which prevents the Cookie Notifier bar from appearing at the bottom of the browser window.